Shipping Policy

Welcome to Newage Collection. This Shipping Policy explains how we handle the delivery of products purchased from our Shopify store.

1. Order Processing

Orders are typically processed within 1–2 business days after payment confirmation.
Cash on Delivery (COD) orders are processed immediately after order confirmation.
During peak seasons or promotional periods, processing may take longer.

2. Shipping Methods & Delivery Time

We use trusted courier partners to ensure timely delivery:

Delivery Type	Estimated Time
Standard Shipping	3–7 business days
Express Shipping	2–4 business days (subject to availability)

Delivery times may vary depending on your location and courier performance.

3. Shipping Charges

Standard shipping charges are calculated at checkout.
Free shipping offers may apply on selected products or minimum order value.
Any customs or import duties (for international shipping, if applicable) are the responsibility of the customer.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or WhatsApp. You can use this to monitor the status of your delivery.

5. Delivery Issues

If your order is delayed, lost, or damaged during transit:

Contact us immediately with your order number and details.
We will work with the courier to resolve the issue and provide a replacement or refund if necessary.

6. Address Accuracy

Please ensure that your shipping address is accurate and complete. Newage Collection is not responsible for delays or non-delivery caused by incorrect addresses.